View of our bedroom this morning
As we have grown the last decade our use of FedEx has gone up a lot. The snapshot above shows our bedroom this morning. It is holding the tubes to ship tomorrow.
Because our volume is so high, FedEx is offering us extra care. They have helped us integrate our database with their online shipping program. They spent an hour on the phone helping explain the paperwork required for International shipping.
That kind of care makes me want to stay with them, but I was convinced even before that. Why? FedEx has never once lost a shipment of ours and only once did an art shipment arrive damaged. I can't say that about the other shipping services we have tried. And, this may be silly, but I like the look of FedEx packaging.
Henry,
This is the way great business relationships are maintained: through constant positive communication. FedEx keeps its promises through constant change that benefit our clients worldwide!
We are very fortunate and grateful to have you as a shipper we depend on daily to keep us visible to the masses. As you grow your business, we are able to grow and meet every shipping option you need.
Thank you for trusting us with your present and future business endeavors. We will continue to commit ourselves to giving you the very best!
Best wishes,
Reginald "Henry" Nolen, Sr.
FedEx Services
Account Executive
Posted by: Reginald Nolen | September 02, 2008 at 08:27 AM